Friends House is an MIA Gold accredited venue. This demonstrates our commitment to excellent customer service, innovative event solutions, robust processes, and sustainability.
Friends House is a member the the Venues Of Excelence network, along with fellow independent and unique venues. This is another mark of excellence for Friends House.
We are a Living Wage Employer. In London and Cumbria, we pay staff above the real Living Wage, as set by the Living Wage Foundation.
Friends House is a WorldHost Recognised Business. We have empowered our teams to go above and beyond to meet customer expectations with over 50% of staff trained in WorldHost. This demonstrates our commitment to customer service excellence.
The ECOsmart Platinum certification is delivered by Greengage Solutions to eco-friendly venues. They need to demonstrate their commitment to sustainability and the impact of their green initiatives.
Green Tourism is an organisation promoting sustainability in the tourism and meetings industries and delivering its own certification programme. Friends House achieved the highest certification level and became a Green Meetings Gold venue in 2022.
Swarthmoor Hall was assessed in 2019 by Green Tourism and achieved the Silver level of certification. The site is always working on improving its sustainability practices.