As an ethical and sustainable business, our company relies on core values to deliver services and ensure everyone gets a great experience in London and Ulverston, Cumbria.
We welcome everyone in our venues in London and Cumbria. Whether you want to meet, enjoy our cafes, stay the night or just relax in our gardens, our doors are open.
We follow the tradition of ethical Quaker businesses. We are always striving to improve the welfare of our employees, our environmental practices, while making a positive contribution in the communities in which we operate.
We are committed to having the least possible impact on the environment. We have fully integrated the UN Sustainable Development Goals in our decision making and processes.
We listen and respond to the needs of our customers and visitors to ensure ‘time with us is enjoyable’ – we go the extra mile.
We give professional service, customers value for money: fair and transparent pricing.
We greet everyone in a helpful, respectful and friendly way.
We offer spiritual hospitality in an environment of peace and tranquillity linked to our unique Quaker heritage.
We grow our staff through development and training, and recognise and celebrate their achievements – which are many
We tell our staff about the difference their efforts make
We want our staff to enjoy working here and feel proud to be part of our ethical company
We pay staff fairly
We strive to reduce our impact on the environment by sustainability and eco-friendliness
We offer employment opportunities to local people including disenfranchised groups
We support local communities in every way that we can
We are ambassadors of Quakerism
We work with suppliers who share our environmental and sustainable purchasing values
Wherever possible, we select local businesses with organic and fairly traded products
We maintain strong links with our suppliers by treating them as we ourselves would wish to be treated
We pay our suppliers promptly and build strong relationships on a basis of trust, respect and professionalism
We maintain the high standards that we set ourselves
We take responsibility for ourselves both individually and collectively
We uphold, respect and support each other
We actually do what we say we will do