& Accreditations

From great customer service to carbon reduction, our awards and accreditations are a reflection of our commitments.

WorldHost Recognised Business

Friends House is a WorldHost Recognised Business. We have empowered our teams to go above and beyond to meet customer expectations with over 50% of staff trained in WorldHost. This demonstrates our commitment to customer service excellence.

Quiet Company

We are a Living Wage Employer. In London and Cumbria, we pay staff above the real Living Wage, as set by the Living Wage Foundation.

Friends House

The ECOsmart Gold certification is delivered by Greengage Solutions to eco-friendly venues. They need to demonstrate their commitment to sustainability and the impact of their green initiatives.

Friends House

Green Tourism is an organisation promoting sustainability in the tourism and meetings industries and delivering its own certification programme. Friends House achieved the highest certification level and became a Green Meetings Gold venue in 2022.

Swarthmoor Hall

Swarthmoor Hall was assessed in 2019 by Green Tourism and achieved the Silver level of certification. The site is always working on improving its sustainability practices.